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Computer Services

IT Helpdesk & Guides


The Computer Service Helpdesk is the first point of contact for all computer related problems and queries relating to our services and software. Staff and Students are required to use the Computer Service Helpdesk for all ICT services issues and requests.




Letterkenny Campus

Located on the 2nd Floor
Helpdesk 1 - Room PR2254
Helpdesk 2 - Room PR2285 
Helpdesk 3 - Library Computer Suite
  +353 74 918 6050
 ithelpdesk.donegal@atu.ie
Health & Safety
 9:00am - 9.30pm (Monday - Thursday)
 9.00am - 7.45pm (Friday)

Killybegs Campus

Located on the ground floor, Main Building
Helpdesk - Room OB111
  +353 74 918 6650
 kbhelpdesk.donegal@atu.ie
Health & Safety
 9.30am - 3.30pm (Mon - Thur)

Note: It 's important that you carry your student card at all times to avail of services or support. Students seeking support over the phone will be required to identify themselves by answering a serious of questions.