College is a big step with many rewards but also challenges. Counselling can be helpful for all kinds of
difficulties, both academic and personal. You could be dealing with something serious that you’ve struggled with for
many years, or it could be something that seems small which has happened recently. Maybe you don’t even know exactly
what the problem is but are finding it difficult to cope.
We can help you to work out what is bothering you, and think about what steps you can take to make it better. Do not
hesitate to contact us, the Counselling Services at ATU Donegal offer a safe, open and non-judgemental place to
discuss whatever your concerns are. Emergencies will be given priority and will be seen on the day.
Location: The Student Counselling Service is located 1st floor of An Dánlann building on the
Letterkenny campus, online and in the Annex at the back of the Letterkenny campus.
Email: counselling.donegal@atu.ie
Phone: 074 9186855
Fee: Student counselling services are free to registered students.
Opening Hours
Letterkenny Student Counselling Service:
Mon-Thurs 9am - 4pm
Friday 9am - 3pm
Closed daily for lunch 1pm - 2pm
Making an appointment
An appointment system is in operation, but emergencies will always be catered for. You can make the most of the
service by arriving on time for your appointment or contacting the service to cancel if you are unable to attend.
To make an appointment:
You can make an appointment by contacting the Student Counselling Service Administrator on 074 918 6855 or by
calling over to the Student Services Unit upstairs in the An Dánlann building.
If it is an emergency, please call over to the Student Services Unit upstairs in the An Dánlann building.
Once you have requested an appointment, we will contact you typically within 48 hours of you requesting an
appointment. This is generally by email so once you have requested an appointment, please look at your college email
daily. During very busy times there may be a delay while you wait for your appointment, but we will try and make an
appointment as soon as possible.
Confidentiality
It is understood that confidentiality is a necessary part of and a cornerstone to the counselling process. Your
attendance at counselling and the information you share with your counsellor during sessions will not be disclosed
by the counsellor to anyone else without your consent, except in exceptional circumstances.
These exceptional circumstances include:
- Where there is a genuine concern that there is a threat to the safety or life of the student or to the safety or life of another person.
-
The Student Counselling Service at ATU Donegal operates within the Children First Act 2015, if there are concerns
that there is a child (under 18) at risk, the student counsellor is obligated to act within the children first
guidelines.
- The records maintained by the Student Counselling Service may be subpoenaed by a court of law.
Further information on confidentiality within ATU Student Counselling Service is available
here
Get in Touch
ATU Donegal Letterkenny Student Counselling Service
(located on the first floor of An Dánlann in the Student Services Suite)
T: 074 918 6855
counselling.donegal@atu.ie
*IMPORTANT
Please note that although every effort is made, the security of email communication cannot be guaranteed. Therefore,
email communication should be limited to general queries only.
Out of hours
If you feel you are at risk of harming yourself or taking your own life you can contact the following:
24 Hour Services
Ambulance / Gardai / Fire Services: 999 or 112
A&E: Letterkenny University Hospital (LUH): + 353 (0)74 912 5888
24 Hour Helplines
Samaritans: 116 123
Pieta House: 1800 247 247
For a full listing of services and helplines, please click
here
Further Information about the Student Counselling Service
Why come to Counselling
ATU Donegal Student Counselling Services Confidentiality
Frequently Asked Questions about the Student Counselling Service
If you are a student concerned about another student
Information For ATU Donegal Staff
ATU Donegal Student Health Service
Factsheets
College Life Wellbeing campaigns
Useful Links
Bibliotherapy
Consent and Sex
Online Self Help Resources -