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Computer Services

Welcome to the Computer Services Section


Our role is to provide technical services of the highest quality to the staff, students and the research community of the Institute, in a professional, legal and ethical manner. The Computer Service Helpdesk is the first point of contact for all computer related problems and queries relating to our services.


Contact Helpdesk:

Log an IT support ticket through our online ticketing system: https://helpdesk.atu.ie/

If you do not have access to your ATU account
Complete the online form, which will log an IT support ticket on your behalf: https://studenthub.atu.ie/helpdesk

Letterkenny Campus

Located on the 2nd Floor
Helpdesk 1 - Room PR2254
Helpdesk 2 - Room PR2285 
Helpdesk 3 - Library Computer Suite
  +353 74 918 6050
Health & Safety
 9:00am - 9.30pm (Monday - Thursday)
 9.00am - 7.45pm (Friday)

Killybegs Campus

Located on the ground floor, Main Building
Helpdesk - Room OB111
Health & Safety
 9.30am - 3.30pm (Mon - Thur)

Click here for the Computer Services recommended PC specifications

Note: It 's important that you carry your student card at all times to avail of services or support. Students seeking support over the phone will be required to identify themselves by answering a serious of questions.