Killybegs Campus

Certificate (Level 7)

Customer Centric Selling for Tourism

1 year  /    Level 7  /    Part-time

Is this course for me?

Is customer care and selling topics that interest you? If they do, you probably already have derived that through careful design, meticulous attention to service processes and identifying a way to gauge customer sentiment an organisation can play to their strengths and identify opportunities for improving the guest experience to grow a business.

Read more

Certain semesters of this course are taken in common with other courses.

PROPOSED MODULES MANDATORY/ELECTIVE CREDITS
1 Customer Centricity in Tourism Enterprises Mandatory 10
2 Sales in a Digital Environment Mandatory 10
Work Based Learning Mandatory 10

Key Information

Click here for further information on application procedures for this Springboard funded programme.

Fees

EU Fees: Springboard funded (subject to eligibility criteria)

Further Information

Department Administration: +353 (0)74 9186613/+353 (0)74 9186612

Head of Department Nicola Dunnion
Email: nicola.dunnion@lyit.ie
Telephone: +353 (0)74 918 6645

School and Department
School of Business
Department of Tourism & Sport